CastlePointe

Creating a Service Portfolio Through Markets and Customer Segments

When I was about six years old, I returned from a trip to the beach with a bag full of beautiful sea shells. So I did what most normal six year olds do - I set up a "store" to sell them. (You did that, right?) I got up early the next morning, pulled ou... Read >

Catching Up: Don't Compete With the Cloud. Be the Cloud.

Managing an Ecosystem of Cloud Services Cloud services are now so mature and well adopted that surely it is time to start discussions and make plans about how to manage and tune the cloud services that your company may have purchased. If that sound... Read >

Using Social Network Marketing In An IT Transformation

Social Networking has always existed in different forms. In the distant past, people communicated face-to-face or wrote letters to each other. With the advent of the electronics age, social networking took different forms: phone calls, emails, texting, IM... Read >

Innovation and the Service Oriented Organization (SOO): Business Value Through IT Innovation.

Innovation and the Service Oriented Organization (SOO): Business Value Through IT Innovation. (Is it right under your nose?) Innovation is still key to a company having a competitive edge. It is my observation that there are still many Information Tech... Read >

Why Process Fails IT During a Crisis (And What You Can Do About It)

Technology is a critical component in any business. During any crisis, if the IT organization is unable to respond, it will put the entire enterprise at risk. Yet, during a crisis, the thing that often inhibits an IT organization from responding effective... Read >

What Does

When talking with people over the past few years, I have discovered that the term “IT Transformation" means very different things to different people. So I thought I would try to provide a common understanding of what is really meant by “IT Transformation... Read >

Cultural Diversity: Building Teams for Success

We've all heard the analogies of "There's no I in team" or "We're only as strong as our weakest link" and though each of these presents a good foundation on which to write about team building, this is not one of those articles. This is not an attempt to p... Read >

Why IT Transformations Fail

This is volume 1 of 137. (Just kidding.) But the reasons why IT Transformations fail are as numerous as grains of sands on the beach. In this article, I will cover some of the more common reasons why IT Transformations fail and also provide some guidance ... Read >